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Senior HR Operations Team Lead | Day Shift | Hybrid | Makati

Job Description

Empowering People, Elevating Careers, Impacting the World

At Emapta Philippines Inc., we believe in the power of people to transform businesses and lives. Every day, we connect talented teams with global opportunities, serving over 1,000 clients across 30+ countries. With 10,000+ employees in 20 offices worldwide, we uphold integrity, innovation, and excellence. Join us and be part of a journey where your work truly matters-driving meaningful change, shaping HR strategies, and making a global impact while growing your career.

Your Role in Driving HR Excellence

As Senior HR Operations Team Lead, you will drive HR projects, improve processes, analyze key data, and mentor your team. You'll ensure operational excellence, deliver actionable insights, and collaborate across functions to shape efficient, accurate, and impactful HR strategies.

Career Snapshot

Employment type: Full Time
Shift: Day Shift, Weekends Off
Work setup: Hybrid, Makati

Perks & Benefits Designed for You

Competitive Salary Package

Hybrid work arrangement

HMO coverage with free dependent upon regularization

Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)

Fixed weekends off

Day shift schedule

Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)

Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)

Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer

Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)

Unlimited opportunities for employee referral incentives across the organization

Standard government and Emapta benefits

Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)

Fun engagement activities for employees

Mentorship and exposure to global leaders and teams

Career growth opportunities

Diverse and supportive work environment

Qualifications to Excel in This Role

Bachelor's degree in Human Resources, Business Administration, or related field

5+ years of progressive HR leadership experience, including at least 3 years in project management, process improvement, and HR analytics

Proven expertise in project management methodologies

Strong analytical skills with proficiency in HRIS, reporting tools, and advanced Excel or Power BI

Demonstrated ability to manage multiple projects, meet deadlines, and influence stakeholders at various levels

Excellent communication, facilitation, and problem-solving skills

Experience in a global or multinational organization is highly desirable

Your Key Contributions

Project Management

Lead and manage HR-related projects, ensuring timely delivery, scope alignment, and measurable outcomes

Develop project plans, monitor milestones, and coordinate stakeholders across HR and other divisions

Mitigate risks, resolve roadblocks, and apply change management best practices

Process Improvement

Identify opportunities to streamline HR processes, reduce manual work, and improve accuracy and compliance

Partner with cross-functional teams to design and implement operational efficiencies

Standardize workflows and ensure alignment across departmental key functions and procedures

Reporting and Data Analytics

Oversee HR metrics, dashboards, and reporting framework to support business decisions

Conduct data analysis to identify trends, gaps, and improvement opportunities

Present actionable insights and recommendations to HR leadership and senior stakeholders

Leadership and Collaboration

Supervise and mentor a team of HR analysts, ensuring quality output and continuous skill development

Act as a point of escalation for complex issues and provide solutions-oriented guidance

Foster a culture of accountability, innovation, and excellence within the team

Why We Stand Out Among the Rest!

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

- Tim Vorbach, CEO

#EmaptaEra

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